How We Deliver For Our Clients

One of the UKs leading recruitment services.

Our Company Policy is centred on a recruiting service that continually satisfies the expectations of our customers in all respects of quality, cost, performance and reliability.

Our company motto is “Quality First”. Good quality ensures our continued profitable growth in an exciting and competitive market. One important quality objective is to secure business by recommendation from other customers. Connect 4 has the reputation of being a “Quality Company”. We want to build on that base.

We achieve our objective by following a quality system so that at all times our Candidates and services meet with the full acceptance and approval of our customers. Continuous investment in our staff and systems ensures that we maintain and exceed the quality service that all our customers expect.

Our Quality Policy is implemented by the way we deal with each other, with our customers and with our suppliers.

Our quality approach is that we are personal, fair, firm, honest and reliable in all our business activities and in our day to day work.

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We are committed to ensure Quality at all key customer interface points


We will always be professional, polite in our communications with our people, customers, suppliers and agents and always make time to fully listen to communications from our people, customers, suppliers and agents.


We will accurately describe our job descriptions to ensure quality response.

customer management

Keep up to date records and documentation for clients and candidates on our bespoke computerized system.


We will be open and clear about our own and our clients responsibilities in all contract documentation.


We will seek excellence in delivery of the right person for the right job to accord with contractual terms whilst maintaining flexibility to meet customer requirements.


We will endeavour to ensure that all invoices are correctly made up and that we charge only for items specified in the contract or agreed variations thereto.

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